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Our cleaners don’t take things off shelves. If you want an area cleaned, it needs to be clutter-free so we can get to it. Just make sure everything’s cleared out before your scheduled cleaning so we can do a thorough and efficient job.

Sharing photos of specific rooms before we arrive helps us get a clear idea of your home’s condition and avoids any surprises when the cleaners get there. This way, we can come fully prepared and bring the right tools for the job. If you can’t provide the requested photos, please note that you won’t be eligible for a refund. This policy ensures we deliver top-quality service and keeps the cleaning process smooth.

If it’s been over 2-3 months since your last professional clean, we recommend starting with a deep clean. This helps ensure our regular cleaning keeps your home in top shape. If you choose to skip the deep clean, you won’t be eligible for a re-clean or refund. Deep cleaning tackles built-up dirt that standard cleaning may miss.

The time it takes to clean your home depends on its size, condition, and the type of cleaning you choose. For example, a regular cleaning for a small home might take 2-3 hours, while a deep clean or larger home could take longer. We’ll provide you with an estimated time once we know more about your home and your cleaning needs.

Anytime and no stress about that, we make it easier. If canceled within less than 24hrs there is a cancelation fee of $50.

We take cash, zelle or venmo

Our professional housecleaning services are designed to keep your home comfortable and clean, customized to accommodate your preferences so you never have to pay for services you don’t need or want. However, there are certain services we do not provide: cleaning the inside of fireplaces, cleaning toys, picking up clutter (please ensure clutter is picked up before our arrival), doing laundry, washing dishes, and cleaning carpets. Regarding special considerations, small amounts of pink/orange mildew or darker mold can be cleaned, but large mold infestations or mold in shower areas and on walls, which can affect air quality, cannot be addressed by our cleaners. We have a 30 lb. weight limit for safety reasons, so cleaners can only move smaller items like dining table chairs and small ottomans; please move heavier furniture or appliances yourself if you want the area underneath cleaned. We do not clean areas affected by extensive grease or fire damage, handle bodily fluids or pet messes, or address bug infestations. For safety reasons, cleaners can only use a step stool up to 2 feet high, which typically limits us to the tops of standard kitchen cupboards and some lighting fixtures may also be out of reach.

We charge a flat rate for cleanings based on the size of your home and the work involved. Even if the cleaner finishes faster than expected, the flat rate stays the same.